New win for AGYS and GBM: Kuwait’s Gulf Bank selected Plenary and IBM’s technologies to automate core banking

AGYS and GBM were selected to implement a flexible, scalable and dynamic Business Process Management (BPM) Solution and a common ESB integration platform for Gulf Bank’s BPM applications. The solution combines best of breed capabilities of IBM’s BPM and Integration Bus technologies and AGYS’s Decision Management Platform, PlenaryTM.

Gulf Bank is one of the leading commercial banks in Kuwait. Established in 1960 in Kuwait City, Gulf Bank has since progressed to become an industry-leading financial services provider. Today, Gulf Bank has a network of 56 branches strategically positioned in key locations within the State of Kuwait.

Logo Agys

Gulf Bank has set a strategic goal of implementing an enterprise wide process automation platform, as the foundation for managing the current BPM applications portfolio and deploying future applications, through a common ESB integration platform (IBM Integration Bus). The integration platform delivers both functional collaboration of the BPM applications portfolio with legacy banking systems and a foundation for future integration of data sets across various other systems.

PlenaryTM will be the foundation for automating banking processes, such as Letter of Credit, Letter of Guarantee, Salary Processing and GB72 Approvals (a critical Gulf Bank management approval process for granting banking facilities to corporate clients), all offering a highly functional and intuitive user experience for both internal users and Gulf Bank’s corporate customers. The approval processes will also be available on mobile devices for enhanced flexibility. Moreover, the applications portfolio lends itself to simplicity in ongoing non-code based management by both administrative and business users through the intelligent capabilities of Process Live ManagerTM and Plenary CoreTM.

Adela Wiener, CEO at AGYS

“We are implementing a solution that will enable Gulf Bank to serve its valued corporate customers in a more efficient, flexible and interactive manner. PlenaryTM will be at the core of our solution for banking processes automation with the mission to help Gulf Bank enhance customer experience and increase satisfaction and loyalty”, states Adela Wiener, AGYS’s CEO.