For the end to end onboarding of consumer and high net worth clients

Account Connect™

For the end to end onboarding of consumer and high net worth clients

  • Designed to use “as banking employees work”
  • Promoting an improved customer experience “First impressions count”
  • A front to back solution that also reduces onboarding risk, while ensuring compliant behavior throughout
  • With minimal manual intervention and maximum efficiency
  • Resources are directed where the risk is greatest, without ignoring low risk areas
account connect logo

Key Functions

end to end automation

End to end automation in one application

  • Best practice, fully digitalised onboarding solution customised to your Bank’s unique needs
  • A sophisticated and comprehensive digital onboarding tool that is truly easy to use
80 20 automated processing

Enabling 80 / 20 straight through processing

  • Escalation based on case variables and bank rules
  • Serving both low and high risk customers more quickly
80 20 automated processing
one application covers all

One application covers all steps

  • Identification
  • Compliance
  • Authorisation
  • Execution
  • Archiving
  • Reporting
standardize creation documentation

Automates and standardize creation of documents

  • All portal channels integrate easily in to this one back office application
  • Application integrates easily with all systems and databases, internal and external
standardize creation documentation
full complience

Full Compliance – a reality

  • Guided process ensuring full compliance
  • Automatic routing of clients through an approval process depending on compliance and administrative parameters
  • Automatic reassessment on profile change
  • Full transparency and audit compliant
  • Covers KYC, AML, FACTA, PEP and more

Client Journey Monitoring in real time

  • Award winning functionality
  • Identify and remedy client onboarding blockages immediately
  • Effortlessly optimise the process real time without using code
  • Manage your performance: Define and measure your own customer service parameters
  • Integrated instant messaging system to all staff
client journey monitoring
it coding

IT Coding – a thing of the past

  • Non-code changes allow business managers to have control of the all their parameters
  • Changes can be made real time reducing the risk of non-compliance

Key Benefits

client center onboarding icon

Client-centric onboarding – making your customers your focus.

efficiant onboarding icon

Efficient onboarding, without compromising on risk management and regulatory compliance.

saving costs icon

Saving costs through fully automated processes and eliminating rework.

integrated regulatory icon

Integrated regulatory environment, making sure you are complaint every step of the way.

transparent processes icon

Transparent processes with regular status updates, keeping you in control.

no reliance

No reliance on IT department’s workload, allowing quick realignment with operational changes.

customisable solution icon

Customisable solution, making it unique to your business.

portal applications logo

BankConnect solutions are designed for use in a variety of multi channel, client engagement models. For those customers who already have digital portals, our solutions can be seamlessly integrated for effect. For those customers who are still looking to implement a digital front end for onboarding and credit product requests, we can provide one as part of a complete front to back solution.

Case Studies

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